This restaurant is attached to the mall. Outside appearances and the menu looked fabulous.
Hostesses sat us at an outdoor table, and were even accommodating about not seating us in the sun.
We were then greeted by a server who brought us silverware. My dad asked what the soup of the day was and he hemmed and hawed for a moment then said he didn't know, because he was in training, but he would check and be right back. We never saw him again.
Another server came by and took our drink order. We ordered water and ordered a white wine. We asked again about the soup of the day (mentioned on two different menus) but she let us know about the two soups that were already listed on the menu (tortilla and clam chowder). So no soup of the day then? Guess not.
Ten minutes later she came back and told me they were out of that wine. I then asked for the rosè which she said they were also out of. That's unacceptable to me when you only have 5-7 white wines by the glass. I will say the wine menu was quite impressive, but not when you're out of them?!?
I cancelled all wine orders at that point, as it was getting annoying.
Food came out. It was decent. The tortilla soup was good, but not a typical tortilla soup. Clam chowder was not "New England style" as stated on the menu. It was ok though.
We were in a hurry to get back to shopping, bill came, my dad paid, we left. Later that day my dad checked the receipt (yes, I realize we should have examined it earlier) and we had been charged for wine. Wine that I never received bc they were out.
My dad called and explained our dining experience and we were reimbursed $20.
So thanks for making an attempt to make our experience better.