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  • Tropical smoothie is my FAVORITE smoothie place and I hate to say that this specific new location does not measure up to other locations, even the previous old location next door. The first time I came here my smoothie was so icy and watered down. Don't they have the same recipe at all the locations? I thought that it was just an off day but I see other reviews saying the same thing. I came back again a couple months later and my smoothie was a little better, but still too icey so not as good as the other locations still. I shouldn't have to ask for less ice. Also the service is sooooooo slow. And it's only because they're so understaffed. 2 employees trying to get through a packed drive through line and about 5 people inside during busy hours in the evening. Also, they ran out of the regular sized cups so they had to put the smoothie in 2 small cups. Not a big deal but come on that's super annoying. Where is the manager of this place??!! And his/her boss too! I hope this location can do better.
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