| rev:text
| - In a word, crap.
I used these folks twice in the last week and did not have a single good experience.
Both times, the cabs were run down, used up and just plain unpleasant to sit in. I tried not to touch anything that I didn't have to, because I'm pretty sure they hadn't been cleaned in a long while. Despite ostensibly being a non-smoking cab, the first one absolutely reeked of cigarettes. The driver also had KTAR pumping from the speakers. Mind you, they have a sign on the window that indicates you have the right to a clean cab, without radio or music noise and odors like cigarettes. Talk about dripping with irony!
Worse than the condition of the cabs themselves, though, was the nature of the drivers. The first driver I had was pleasant, aside from his cigarette smell and forcing KTAR on me, but the second driver? Wow. This guy starts by showing up late, at the wrong house no less, and then calling to leave me a voicemail and asking if I still want the cab (which isn't at my house). Once we sort that out, I tell him where we're going and which way to get there. Signs indicate I have a right to dictate the route, after all, so when he asked, I was explicit.
Sure enough, when I tell him we have to turn right at the light, he blows through it and tries to turn into a shopping center after the light instead. I explain several times, we needed to turn right 'back there', not 'in here'. Common sense would dictate that you exit, go back the opposite direction and make a (now) left turn instead. What does this dipshit do? Pulls out and turns right, effectively continuing to drive in the wrong direction and compounding the original error. I point this out to him, incredulous both at his incompetence and the fact that he hasn't stopped the meter because it was his mistake. We end up having to continue in the wrong direction for a ways, make a U-turn and then, mercifully, we get headed back in the right direction. We finally get to where we're going, albeit far later than I wanted to be.
Did I get any discount for his mistake? Nope. Apology? Nope. It's also my opinion that he was playing stupid when he missed the turn and then forgot which direction he was supposed to be going, in an effort to run up the fare a few more bucks. If that's the case, what a fucking scumbag, and if not, what a fucking idiot!
Use this company at your own peril. I won't ever give them a nickel of my money again. The cabs are pieces of shit and so are the drivers.
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