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| - Terrible experience! Will NOT return or suggest you to try! On Feb 3, 2018, 3 girls friends and myself went for Winterlicious. Jason was our server - he was rude, arrogant and of course, not friendly. Assuming it is because he had 3 back to back tables of Asian customers - including us, though we spoke perfect English and were very polite to him. When one of my girlfriend ordered a glass of wine, on the menu shown as $17 (with no indication for 6 or 8 oz), later on shown as $24 on her receipt - when we asked for clarification - John said "I always ask if you want 6 or 8 oz" with a very rude attitude and no accountability. We did not recall him asking that question when she placed the order. During the dinning, he only did 1 quality check, compared to the other 2 non-Asian tables he was serving, he was there chatting and more quality checks to ensure their experience was great. We asked for bread refill for 3 times - 45 min later, finally one of the bus girl got it for us. The worst part of experience was when we asked for bill at the end of the night, he gave us one bill (assuming 4 girls would want one bill?) When we asked for separate bill, he stormed away and came back almost throwing the receipts at us. On the receipt (see picture attached) he had added the service charge to the bill. I asked how come for a table of 4 he would add the service charge as it usually only apply if it is part of 8 or more, he simply responded "that's the way it is when you ask for separate bills". Food was not amazing for the value you paid for - beef tartar was tough and flavorless. Steak was over cooked (asked for medium rare came as medium). Dessert was not the highlight of the night either. Yes, worst customer service ever. Winterlicious is suppose to allow customers to try and perhaps using food and service to entice customers to return. I WILL NOT RETURN, and neither will my friends. There are lots of better quality steak house in the neighborhood, why waste your time and money on this place?
Reached out to the restaurant - will update the review if they resolve the issue
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