We sat at the bar on a Sunday afternoon. I was very disappointed in this Chilis.
The service was very slow. We ordered their signature burgers, ultimate bacon, sunrise, and sliders. All were greasy, tasteless, and the bacon was rubbery. Had to repeatedly get attention of bartender for napkins, utensils, and refills.
My wife and her friends say it is not normally like this, but I will not be back.
My summary would be undertrained and understaffed.