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  • I ordered the House Sirloin medium rare. As I started to eat it, I realized it was only rare. I informed my server, Leah, of this and she immediately took it back to the kitchen to have it prepared the way I ordered it. After a few minutes, Tony the Manager delivered my steak with an additional baked potato. I consider this to be excellent customer service! They automatically compensated me for my inconvenience. Plus, both Leah and Tony were friendly and genuinely interested that my wife and I had a pleasant dining experience. If that weren't enough, after we paid the bill, we realized we had an unused gift card. Both Leah and Tony treated this as if it were no problem. They were both as nice as could be and handled it quickly.
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