I have been a customer for a few years and I have even referred people to them but they have become sleazy in their pricing. I had my cat groomed in March and the price went up but never in one phone call. Today I called to make an appointment for my cat and the price changed 3 times. The person I spoke to said she made a mistake and brought the price down but said it will go up by the time I bring my cat in. Apparently, they charge what they want at the time of your call. Find another place!