I hit this Tim Hortons pretty frequently. The line up is usually pretty big but it's the fastest moving line i've ever seen. The girls who work here are great. Somehow they've managed to remember the usual order of all my co-workers. They are fast and friendly and do a great job. Sometimes i have to wait a little longer for my steeped tea but that's ok, it's usually fresh and ready.
I don't drink coffee so i can't really comment on that but their steeped tea is pretty good. It's great because you don't have to sit around and wait for it to steep. Maybe not the best cup of tea (for that try Golden Mint across the street) but the service more than makes up for it.