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| - My poor iPhone has suffered many casualties. I marred its beautiful face once, we did a bit of cosmetic surgery and alas I broke it again.
The first time we took it to the wonderful plastic surgeons downtown at GTA Wireless where I was charged $100. Unfortunately, he wasn't very good at his trade and as the days wore on, I had to go in for some more plastic surgery to my iPhone. The same problem - a cracked screen.
I found many such surgeons inside Pacific Mall, but upon various on-the-spot consultations decided the docs at Galaxy Mobile would be better. Although they weren't the cheapest ($50 was the cheapest), they did say that their screens were original and that all the other places charging $50 would show tell-tale signs of sloppy jobs in the form of shoddy resolution. They first quoted me $70, but when I said I would come back, they came running after me like a man does for his pants when caught red-handed by his wife in bed with another woman...
"How much do you want us to do it for?" I told them about the $50 quotes I got, and after some back and forth we settled at the mid-point of $60. Unfortunately, they failed to complete the time in quoted 30-minutes.
To make matter worse, even though they fixed my screen, my telephone was unable to connect to the Rogers network afterwards. I called them back about 30 minutes later (when I noticed the problem) and they told me to bring it back. I had to wait another hour, at which time I simply went for dinner. When I returned, they told me they had failed to connect a cable back properly. That's like saying they forgot to stitch me back together post-surgery?
A lot of inconvenience for me with the driving back and forth and time-wasted. However, these guys do know what they're doing and are probably one of the busiest cellphone repair shops I've seen in Pacific Mall.
Lesson of the day: Test the goods before you leave.
If you pay with cash, you get a little more bargaining room. However, they do accept plastic.
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