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Attributes	Values
type	rev:Review
dateCreated	2018-02-11 00:00:00 (xsd:dateTime)
itemReviewed	TGI Fridays
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	We came in for an early valentines date, before the 105.7 old school love affair concert. Upon walking in we noticed the place was packed on the dinning side so when we asked for a booth they suggested the bar area also mentioning that it was happy hour. We thought it might be a great idea considering we were so close to the Orleans Arena we can order a few drink before the concert. In the bar area it's self seating, which is great for us cause we wanted a booth. Almost right away we were greeted with our server Rebecca, very nice girl but not so great with taking orders down. We started with the drinks we both ordered Coors light and two waters with lemon. I remembered that water taste a little off last time so I asked for a bottle of water instead with the ice and lemon. She must not have heard or listen because when our drinks came back two beers and one glass of water with ice and lemon and a bottle of water came back. She had other drinks on her tray and left before I could ask for the ice and lemon. I had to wait five or six minutes to grab her attention. Mind you this place was picking up but not quit busy yet. When she brought the ice cup and lemon we asked her about the special we saw on the commercial for two meats and two sides. Rebecca said the special just started a few days ago and hasn't heard the details about it, she needed to ask her manager about it and it was so new T.G.I. Friday's didn't have the menus yet. She gave us more time to look at the menu, not really saying if we could order that. So we went on line and looked up the details and read them. We originally wanted to order steak and salmon loaded mash potatoes with broccoli for me and steak and ribs with a baked potato and broccoli for my wife. When she came back she asked what we wanted, we mentioned we wanted to two meats and two sides deal again and proceeded to tell what my wife's order was ribs and steak she cut us off and said I don't know if we could do that since I am just hearing about this deal and haven't yet spoken to my manager about details . I was about to show her and get the advertisement on the T.G.I Friday website but my wife cut me off ( second time someone cut me off in a row) and said that's fine. She will take two steaks a bake potato and broccoli. Irritated already I ordered a steak and salmon loaded mash and broccoli I was trying to tell her I wanted the salmon plain but she cut me off twice to ask how I wanted my steak answering medium she left with my mouth still open. I hoped she heard the plain salmon part but had a feeling she didn't. Twenty minutes later my wife and I received our meals hers completely correct except for the ribs not being an option when it clearly was an option on the website and my plate all wrong salmon had the Bourbon sauce. I immediately tell her it's wrong she says that's ok walks off grabs a plate and asked me to put the salmon on it I tell her about the sauce being on the broccoli if she could replace that too? She says oh ok and takes the whole plate. While waiting the manager comes out ask if everything was ok? I go on to tell her what the problem was and she too cuts me off and says oh yes the cooks are taking care of it, at the same time my plate shows up everything looks ok ! But when I go to eat the broccoli IT HAD THE BOURBON SAUCE ON IT THEY DIDN'T EVEN GIVE ME A FRESH ORDER OF IT LIKE I ASKED !!!! And my steak is well done not medium. I'm already highly irritated when Rebecca shows up to check on us we were already almost done BUT I still tell her about the broccoli and she tells me I told them to change the plate and give you fresh but they didn't listen. I know how that could be since I have worked in the food industry and I agree sometimes that could be an issue but in my opinion if the server gave two extra seconds to listen to an order and take it down correctly or have a keen eye to detail this wouldn't happen in the first place. And I love the fact that the manager comes to your table to check if Everything was ok but how about coming around after we received the new plate or around the time we get the check . The manager would of been able to asses the situation. Also I find it odd that a promotion was already going on and no one knew about it ?!? How could this happen ?!? I know that if you haven't received signage or menus yet, it still wouldn't be an excuse why the server wouldn't know about the special. In short we never got a second beer because we never asked which we would have ordered another round and my meal was a complete disaster my wife finished her meal before me and just sat there and waited for me to finish. Good thing this wasn't our actual valentines dinner celebration, This was our second visit to this restaurant and our last ! Can't believe I paid full price and tipped for this horrible service.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Angela

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