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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I went in (06/13/15) to buy some boxing gloves and a jump rope for my son. Everything was going so I decided to look at the Sunglasses while he searched. I was taking my time looking through the collection selecting from $55 glasses to $125 glasses. There was an attendant helping me and all was going well until I was almost ready to make my selection between 3 glasses and a manager named Chris took the only mirror in the store away from the counter for no reason at all. I was the only one in the department along with the other attendant and no one else needed the mirror. He walked over to the sales counter with the other two attendants and I was very insulted. I asked the attendant helping me why he took our mirror? He just shook his head and said he didn't know why. He called the manager back over to bring the mirror and he did. I told him we were using the mirror and that was very poor customer service. Chris responded "We are Big 5, what is customer service?". Needless to say a bad representative of a company can spoil your entire shopping experience. I bought the glasses and gloves but I returned them a week later because it just bothered me to much. I don't want to think being Hispanic was a factor because the area is primarily a Hispanic neighborhood and racism would be a really bad choice for Big 5.
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