My roadside service has a contract with this company and this is how I came to use them. It was Good Sam RV roadside services contractor. My fuel pump went out on my car and wouldn't start. It had to be towed to my mechanic. I wasn't present when Quik Pik arrived and took the car as I had to go to work. My car was damaged. It was fine before. I contacted my roadside service and informed them. They apparently requested Quik pik contact me. A man called and said he would check into it. This was about two weeks ago and I haven't heard anything back. Not only do I suspect that they damaged my car during the tow, they don't care, lied about checking into it and blew me off. If you use this company, you have been warned.