Super excited that I found a beautiful dress I loved. However, they didn't have my size which wasn't a problem so I asked the attendant if they could order it for me. She said sure. They can order it and have or delivered to my house for free (what an awesome service!). I went ahead and ordered 2 dresses because I wasn't sure what size I would need. The dresses came the next week. Tried them both on and went to return the one that didn't fit. That's when I noticed that I had been charged for shipping.
When I was returning the dress a different lady helped me and when I showed her the receipt and explained that when I purchased the dress I was told it would be free shipping. She just said, "Oh." She didn't even bother apologizing. Very frustrating, the only reason I'm giving them 3 stars is because the dress is great.