I will say I haven't had some horrific experience here, however due to the prices I won't be going back.
My first visit I took in about 10+ items in for dry cleaning and laundering, which cost me around $150. I expected it to be a bit pricey, but considering I used a coupon I'd say they are outrageous.
Even then I'm the type of person who is willing to pay a little extra for good quality-- So the rating really reflects just how over priced their services are.
Today I went to pick up three items I had dropped off for alterations las
t week; my total came to $66.75! (And that was after a discount of $22.25)
When I had dropped them off I specifically asked how much it would cost and at that time they said they weren't able to give me an amount.
I can say the tailoring itself looks really nice, but I would have only had one pair done if I had known how much it was going to be. As for the "alterations" I don't really feel I got what I ask
Definitely not happy with the prices or the quality for the price paid. -B