It was cold and rainy in Scottsdale the day we visited this specific BWW. They have a full bar so we asked for Irish coffees. The waitress had no idea what that was but no big deal she was young. The bartender was older but said she didn't know either. She didn't offer to find out, so we ordered coffee with a Jameson's side. BWW is know for a very good variety of beer on tap. I tried to get some recommendations but the waitress and bartender were useless on this request too. The restaurant was not busy by any means, just a few people besides us. It took a half hour to get a small order of wings. The wings were very good and our waitress was polite but she had no support from the bartender and the kitchen was slow. It was a very poor experience.