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  • I wish I had seen these reviews before using this company! I got several emails from various people there when I was looking for a quote, and asked Lynda if I could just deal with one person. She said Hayley would be helping me, however Hayley would not return my calls or emails so I ended up working with Lynda. She is very nice and accommodating, but it seems she's where the professionalism ends with this company. I later got a call from William, who was extremely rude and unprofessional. I told him that I had been under the impression my delivery would be made same day, but understood when he said that was not possible and I would have to speak with Lynda again. So I called Lynda, she apologized for the misunderstanding and said she would make sure my delivery is scheduled as soon as possible. Nearly a week later, I receive and email from William alleging I had requested to keep my items in storage for an extended period of time, I'm sure so they could try and charge me additional fees. I told him this was not the case and called Lynda to ensure he was aware of that as well. Lynda told me Amanda would be calling me first thing in the morning to schedule my delivery. I still have not received a call from Amanda and am now getting extremely rude emails from William again. Still waiting to be given a delivery date but it seems like this guy William would rather leave harassing voicemails and rude emails than get his deliveries done! UPDATE: I was given my delivery date (today) and told the driver would be here between 12P-2P. I am up at 8A, to find two missed calls beginning at 6A from the driver saying he is in the neighborhood. This company's inability to manage simple tasks and properly communicate with their employees is INSANE! Definitely go with a different company as Falcon Relocation will do everything on its power to be a major headache for you!
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