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| - We hired this company to help us move our belongings from our house into a freight truck in front of our house. The two guys wanted to show up almost 4 hours early, but got upset when we told them the truck hadn't arrived yet. When they arrived after the specified time and the truck was there, they were just grabbing bags that we had explained were going into our vehicles for the move that had clothes, medications, etc. and putting them into the freight truck. When we found out about it, they refused to move boxes they'd put in front of them to get the bags out. We found out that several of our things were damaged, scratched, and before they left, one of the movers was caught trying to steal one of my glass items when he was caught putting it into his truck. The other mover, Bobby, said that he himself was on parole and wasn't about to steal anything. However, when we unloaded at our new house, we found over $600 worth of tools stolen that had last been loaded onto the truck by those two movers and unloaded by me.
During the last hour we paid them for, they were just hanging around outside and not doing anything to help us move the beds or anything else. They finally decided to leave without moving a queen mattress, a crib, a recliner, coffee tables, etc. I ended up calling Justin, the owner, about everything they hadn't done before they'd left. Justin told me that the movers complained of having to step all over things (those things being my children), and boxes being in the way, things all over the place, and how disorganized we were. WE WERE MOVING! I explained that there were many things that weren't even moved and closets that were still full of big things that needed to be loaded. On top of calling me a liar, he claimed that he was a military man and knew how to pack things up quickly. He's telling this to a retired Army soldier who's moved 5 times while in the military and 3 times as a civilian, always having a moving company's help. Justin requested pictures sent to his phone and promised to get back to us. I sent them. When I never heard back, I tried calling him again, I only got voicemail. To this day, I'm still waiting for that phone call..
Justin and his company are a joke and it is just another way to rip off unsuspecting people who need help in a time when their lives are chaotic. Way to go Justin! Your thug employees robbed us and left us to do what we paid you for. Well played.
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