My experience was in 2010...Looking back.... there were warnings. .. I saw a titan on their website that was in my budget and color was what I a looking for. Went in and was told it had already been sold. *bait and switch* I say this because after we found a titan we liked we sat down to negotiate and I left 10 minutes in to go to the bathroom walking by another customer saying they saw a altima on their website and immediately was told that it had sold.... we ended up buying a titan and it's been wonderful... except I am harassed by them and have been since I bought the truck with phone calls to buy a new one and "keep me at the same payment". It's always a different number too I've reported them, screamed at them, told them this wasn't who they were looking for. They still call makes me never want another Nissan period .... talking to a manager does nothing as well. You just won't get a call for maybe 3-5 months but then they start again.