Over the several years I've been a customer at this location intermittently, the different baristas are always engaging and friendly. And there are enough of them - if you've seen my review/complaint about the west side location you know understaffing is a pet peeve!
-Landlocked. Little parking. Take your chances on parking in front of Radio Shack/yoga studio next door depending on top of day.
-Two ways into the drive thru, the back way of which allows some folks to skip the (long) line that is on University (at peak morning rush).