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| - I have visited this restaurant several times when visiting Scottsdale, predominantly due to its proximity to the hotel I stay at.
First and foremost -- the wait-staff and bartenders are some of the friendliest and attentive I've seen. They take no blame here.
Probably the best fare here is the burgers -- they are hard to mess up, and you can always add more condiments.
This week I was there twice -- first with a group where we had appetizers and dinner. I had some form of a spring-roll, a Caesar salad, and a salmon entree the first night, and another Caesar and a sandwich made from short-ribs.
I realized that it is highly probable that the kitchen must consist of a row of deep-fat fryers and microwaves since most of the fare is either fried or re-heated. Having eaten the fare here, and noted others' plates, it seems that they must be purchasing pre-cooked items from Costco or an equivalent warehouse store and just reheating.
Certainly the appetizers are frozen-fare -- that seemed obvious (and not unusual for this type of venue. But clearly the perfectly rectangular pieces of fish soaked in tangy sauce is also from the deep-freeze, as is the meat which purpotedly is a short-rib (it appeared more like my great-grandmothers pot-roast, except for the gooey, somewhat coagulated, fat).
Now, I actually kind of like that kind of food -- but not so much when the frozen salmon filet, easily purchased at about $3/filet, was served for nearly $24, and a sandwich made of short-ribs contained more bread, filler, and grease than meat (again, with a deference to frozen concoction) for $12.95 -- and the "caesar" salad for $6.95 which was just a regular old chopped iceberg lettuce salad with a squirt of cheap pseudo-caesar dressing, no croutons, no cheese, no bread, no nothin'
The problem here is value -- it's just far to highly priced for the quality of the product which is served.
On a side note -- they apparently have live entertainment on certain nights -- from what I experienced, I would suggest a better vetting process -- old-guy with guitar who fries the PA system first, then has no volume at all later, doesn't help. Amateur night is best left for other venues which cater to cheap karaoke.
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