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  • I went to UbreakIfix on a recommendation from Verizon across the street. This location had just opened for business and did not have my specific glass in stock (Galaxy S8+) but suggested that I go to another location, in an attempt to help me. I declined and said that I didn't feel like traveling that far. Shane said that he had the glass on order and could call me when it came in. Great! Well, I called the day he expected it in (probably 5 days later) and he remembered me by name. The shipment came later that day and I went the following morning. I was treated very well and instantly felt comfortable entrusting him with my $1,000 phone. I was called a few hours later when the repairs were compete. I intentionally waited a couple of weeks to write this review so I could ensure that nothing was wrong. GREAT SERVICE and wonderful customer service... a rare thing these days. Thanks for making me comfortable and doing a great job. The best $250 mistake I made was breaking my phone! Haha! I found out they are a franchise, so I would recommend these guys to anyone in Gilbert, Mesa or those who are willing to travel for superior service at a locally owned business. Thanks again, Shane and UbreakIfix!
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