I have got to say this has been one of the worst experiences I've ever had. We have have our normal groomer who used to work here Catherine was probably the best we had we just found out the she left and was replaced by a Justine we brought in our 1 year old Yorke who used to love going there but something was extremely off with today. Our dog was shivering and scared when we picked him up. Upon examining the job we found that the nail clippings were too much leaving the nails bleeding and our dog in pain. The clipping was way to short compared to our usual which they already know how we want it. Not only that from the last time we took in our pup the cost was only $50 now they uped the price to $75 a huge rip off for a worse job and for causing pain to our loving friend. I'm sorry digsville you have lost mine and many of my friends business!!!