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  • This Nordstrom has the worst customer service and policies ever. Sometimes when I receive gifts with no receipt or barcode sticker, other Nordstrom locations are willing to help me locate the purchase or offer me a store credit for the item. But this location doesn't even attempt to help. If there is no receipt or barcode sticker, they do not even try to help and will send you away. Also, Nordstrom is known for their price matching policy. I once tried to price match a jacket and the customer service representative told me that they don't price match sale prices, only when the original price is different (which is almost never the case). I've price matched before with Nordstrom at other locations for sale items and never have I heard of this policy. But I must say that this location is pretty big with lots of selection (even more than Eaton).
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