A VERY money hungry office. When you go in for your yearly physical they will bill you twice. Once for a physical and once for 1 medication refill. You have to go in for the physical to get a simple med refill that you've been on for 10+ years. When questioning the check out desk on this policy she said cause it takes the doctor more work to give you a prescription refill. Such lies, they just want more money. This is EXTREMELY poor customer service, I will be switching offices.