Let me start off by saying I am a regular weekly visitor for work lunches. I understand some of the criticisms I've read. The decor is not appealing, the washrooms are used as storage rooms, and the fish tanks are off putting as they are in need of either cleaning or replacing.
So my 4 star review may seem weird. The food always comes piping hot, and the quality is average to slightly above average. The service is really good, you just need to catch someones eye. Because we're regulars I guess we get taken care of pretty well. Joe is amazing. The prices are really good, as we end up splitting our dim sum several ways and only end up pay 7 or 8 bucks each.
Their bbq dishes are really where this place rises. Their bbq pork is delicious and so is their duck.
There will always be a special place in my heart for Sam Woo!