I loved Ken and his uncle! They finished setting my sectional up in less than 30 minutes! Ken was so nice and very personable felt very comfortable with him and his uncle setting up in my new apartment and that says a lot! I also love my new sectional. Originally I bought a sectional from another company but they messed up my order TWICE and took 2 weeks to deliver. Ken delivered in two days with the first day raining the entire day so he wouldn't have been able to even deliver anyways lol. My sectional is perfect size and super cute. And GREAT prices. Will DEFINITELY get more items from them!