I wouldn't say it was painless, but I also didn't take an Advil 30 minutes prior.
Wanted to try sugaring even though it was twice the price of waxing anywhere else. Very satisfied. We started a bit after our appointment time, but she narrated what she was doing (i.e. "brb, client in there about to leave. // going to clean up then you can come in") so I wasn't left wondering.
The place is upstairs inside Poza Salon in case you're an unsure first-time visitor. Just wait in the chair upstairs, and Deborah will come out to greet you by name.
Conversation was easy, and she's very thorough. She plucked out any of my shorter hairs that the sugaring couldn't get out, and even took out a couple ingrown hairs that had manifested. Way more thorough than any waxer I've been to.
Slay Deborah, slay. You good.