Food Quality & Price: Pho prices are average. The pho itself is only okay. Broth is a little watery (even for pho standards), but it is not terrible. They DO give a LOT of ingredients (not stingy like other places). So my tripe, tendon, flank pho had quite a bit of all three in the bowl. Other dishes are also decent but nothing exceptional. Their shrimp rice rolls are made very well, and priced at $3.50 for two rolls (cut in half).
Facility: Located off Bayview Ave at Major Mackenzie, it is an absolute PAIN IN THE BUTT to get into this plaze if you are going northbound. You must do a U-turn to come back down to the plaza as the divider does not allow you to make a legal left hand turn into the parking lot. Decor is modern, clean and crisp. Washrooms located down a long flight of stairs... are okay (could be better). I've never seen this location packed so although there doesn't look to me many parking spaces, I've never had trouble finding a spot.
Service: Service has always been great and the workers are kind. The waiters are bilingual speaking Chinese and English fairly well. Food arrives quickly and employees are always working (cleaning or organizing). I didn't see any workers "loitering".
Overall: Thought the food is only okay, having a typical price and good service is reason I will likely return to eat here if I am in the area. However, due to the awkward main road accessibility issue and the typical quality of food, I am not sure if I will seek out this location unless I am tired of Kim Po (or other convenient Pho restaurants closer to me).