So disappointed with this company..would give them a 0 but there's no option..you suppose to save money with this guys and you end up paying more. I just called them asking for help and they say they can not do anything because I have a contract signed for 20 years, "sorry it is what it is"..
If you are interested in going green and help the planet, do it, but with different company.
At the beginning when they want you go with them, they are super nice and customer service is great, then you are in, they can not do such a thing to help you, they just say "I'm sorry".
Don't give this company the chance to NOT help you.!