Their sandwiches are pretty decent. Good quality ingredients, individually made at slightly high-ish prices.
The chef and I have a difference of opinion on the use of salt. I think I salt my food a lot, but he's basically pushing my limits. Maybe it's a strategy to get me to buy a drink? 3.5-4 stars for the food.
The reason I don't eat here often? They're always understaffed at lunch time. Please bring in someone part time to help with the lunch rush. I just can't have a surprise 25 minute wait for a sandwich...if I wanted that I'd go to a sit-down place.
Minus 1 star for the long waits.
Staff are sort-of-friendly, sort-of-frazzled, sort-of-umm...odd? Weird vibe every single time.