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  • An easy 5-stars for me! Just about any burger finickiness anyone can have will be satisfied here, and the people working here genuinely seem happy to help you in every way. One of the girls working the counter took the time to patiently walk my 7 and 9 year-olds through the clipboard menu, where they mark off their choices (size, type of bun, toppings, sauces, etc.). Another guy helped my wife review every type of burger that was offered while standing at the big stand-up menus. And it didn't stop there. After bringing our food to the table, one or more of the people working the counter or bringing food out would consistently (but not disruptively) glance over to see how we were doing, and somehow, would know when the time was right to ask if we needed anything. I also noticed that when a party vacated a booth, it took about 5 seconds before someone came over and did a thorough cleaning job on the table. The place is spotless and visually very pleasing in every way. The food? Well...consider that it's located 1/4 miles east of an In 'n Out Burger and 1/4 west of a SmashBurger...and it was crowded at 8:30 p.m. on Monday night, that says more than anything I could say! Oh...and unlike the other 2 places, a half hour after devouring my burger and yummy frozen custard, I was *pleasantly* full. If I had eaten at the other places, I would've been looking for a bathroom!! *Create* definitely is doing something right, and I only hope even more people discover this place! If you ask my 9 year old, she would say it's the place that looks like a T-Mobile or Cricket cell phone store (from the outside, it has the bright lime green neon graphics!!). But much better eats here than an Android phone! Go check it out for yourself!! PS - How Heidi Knapp Rinella of the LVRJ could give Smashburger an A- overall and Create a B, I'll never know! Maybe Smashburger has the "nostalgia factor" working for it, but unfortunately, the excess grease in Smash's burgers is probably the most nostalgic element, considering how burgers were made back in the 60's and 70's (and yes, I was there).
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