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| - I revisited this restaurant 2 days ago to check out if it would be a nice setting for a dinner with my fiancé's family and mine on the weekend. I had been here a couple times before but it was my fiancé's first time. We're both Filipino and wanted to have a Filipino restaurant dinner. I wanted to visit before making reservations because the last time I had been there was several years ago and I remembered the food being good but the setting being very dark. It was actually exactly like I remembered.
First, as we walked towards the entrance, there was a very unappealing and overflowing cigarette disposal beside the door. It looks and smells really gross, which is a turn off for me before going into a restaurant. The inside was very dark. There are some nice booths with wicker or bamboo decor which are nice, very Filipino looking, but again still very dim lighting with all the lights on. It makes for a nice bar and lounge setting which I didn't mind when I had been there with friends, but I didn't feel like I wanted to take our parents there for a nice sit down dinner.
We may still have considered the place for a casual dinner, but I wasn't too impressed by the worker/owner that served us. We decided to get take out since we were already there but the guy made me feel like I was bothering him. My fiancé and I did arrive at the restaurant 15 minutes before it opened (we didn't know what their hours were before arriving) but the door was open and we walked in. The guy didn't really greet us. I asked for a take out menu and he just handed me a menu and walked away without saying anything. For the service industry, you'd think it's common sense to make your customers feel like their business is appreciated. I'm not asking for grand gestures, but simply saying "Let me know if you need anything else or ready to order" or even just a smile would have made all the difference.
When I walked up to the register to order, he was talking to someone and jokingly swearing. This didn't bother me, but I know it can offend some other people because it's not professional in front of customers you don't know. When he took my order, I asked how long it would take and he said "We're not even open yet. It will be awhile because we open at 5pm and will take 15-20 minutes to cook." He should have told me that before I ordered, preferably when he handed me the menu. He wasn't necessarily very rude, but he always spoke to me in a way that made me feel like I was inconveniencing him. I also felt like I was getting an annoyed tone like he's thinking "Duh... We don't open til 5pm and you should know this! So don't ask me how long it will take!"
Anyway, the food was ready by 5:15pm think. It didn't feel like it took too long but my fiancé and I were chatting anyway. When the food was ready, he came out and left it on a table furthest away from us. It just seemed so weird he couldn't bother to walk over and hand it to us. We didn't hear any thank you or anything. After he left the food he disappeared. My fiancé wasn't impressed with the attitude and decided we wouldn't have dinner there.
Regarding the food, we ordered a serving of Crispy Pata. It was $10.75 + tax. The serving size was fair and we enjoyed eating it when we got home. It was pretty good and comparable to other crispy pata I've ordered elsewhere. My mom had some and she rates it as only ok.
Overall, I may go to the restaurant in the future if I was really craving Filipino food, my mom was too tired to cook, and there was no other restaurant to choose from. It's now pretty low on my list of Filipino restaurants to go to but I wouldn't exclude it because there isn't enough Filipino restaurants in the Brampton/Mississauga area.
Would love to get to know some of the better Filipino restaurants in the area to try next.
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