Heritage is truly the best hat shop I've seen. Rich is great. Very personable, knowledgable and accommodating. He spent an hour with me helping me find the perfect hat. He even went so far as to change the style of the brim in his workshop in the back. You can tell how passionate he is about his work. There is a reason Heritage has been around as long as it has. I plan on popping in and supporting Rich every time I come through. You should do the same.