Awful experience. Went there on a date with my wife. Only 10 ppl at the bar- no one at tables. Server took our drink orders and we asked for 5 more minutes to look over the menu. TWENTY FIVE MINUTES later I finally got her attention away from the guys at the bar (had to wave my arms around) and she said she would be over in just a minute. TEN MINUTES LATER we went OVER to her and ask for our card back. We had waited 35 minutes with no service and we just decided to leave. When we went over to her to ask for our card back- she stumbled around her words and said sorry she forgot about us. Not going back to THIS Panini's location.