Horrible experience. Used the online order feature on the website. Went smoothly. was told to pick up in 20-30min. arrived at restaurant and they had not prepared the order. Apparently the online order feature is new and they don't check for incoming orders. So I had to wait an additional 15min at least for my order to be completed. The food was mediocre. Nothing to write home about. Fries were grease-soaked and soggy. The paper bag and fry boxes were soaked through with grease, top and bottom. It looked like they scooped the fries out of the fryer with the box. Definitely will go back. Cashier/server was apologetic, but it really was her fault that the order wasn't received. And no attempt to compensate me for their glaring error. Definitely would not recommend.