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| - We normally do our "dinner and a movie" night at the iPic in Scottsdale. We had a hard time getting tickets at iPic for Star Wars, so we gave SMG a try. They had plenty of tickets on hand and great seats, so we bought tickets from them anticipating a fun night out.
The movie was fantastic, and the quality of the theater was good. The reason for the two-star rating was the food, drinks, and service. SMG does not have, but desperately needs an organized system for getting customers their food and drinks. There were plenty of employees attending the showing, but they seemed to be flying around the place in utter chaos. As a result, I got the wrong drink. My husband's drink -- a Mountain Dew -- didn't come until 30 minutes into the movie. Well after we'd finished our food. We had to signal the employees twice to get them to bring it over.
They were very apologetic and brought me a free drink (the correct one, thank goodness.) This could have been avoided if they coordinated their service.
I ordered the coconut chicken strips with shrimp, which came with fries. None of this was freshly made. The fries tasted like they were made hours ago and reheated.
If we come to SMG again (and we might, ticket prices are good and the staff was friendly even if uncoordinated) we will eat before or after the movie.
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