Staff service was A++
I was able to get the new pads for my glasses quickly and they were better than the ones I was replacing. Not exactly a game changer in optometry, however I have the confidence in the shop and the staff now that gives me a very good feeling about next time I need glasses.
I did ask a bunch of questions about frames, exams, prices etc... and wow I got straight answers, no pressure to jump in the chair for an exam.
I guess this is why I was so impressed. Never have I walked into an eye shop and not felt a sudden pressure to give them my business without leaving the store. Unless I was just ignored. Dr. Diep's office is just right. They have enough confidence that I am going to come back when I'm ready. That makes a difference to me.
So far I couldn't be more happy to have found Dr. Diep's office.