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  • We will never use nor recommend this company again. The movers damaged our pickup location walls and we were charged for them. The BRAND new home that we moved to was damaged from 1st floor to 3rd. It took several phone calls to get someone to say what they were going to do. They then sent someone out with an over the counter cleaner to clean the walls. When he walked in, he stated "that he had never seen this much damage and that the owner would not be pleased". While he did clean them, it left the walls spotted not including the gouges that had to be patched and repaired. The "painter" came while my husband was home and "painted". He also fixed the damaged piece of furniture. However, the walls look the same after cleaning and before "repainting" and he only painted some of the walls. On 6/21/16, I was advised that they would have someone to come back out and check it. As of 6/30/16, I followed up because I had not heard from anyone and today I am told that the bill of lading has been closed because they are refunding $130.00 that I was charged for damages to the rental home that we moved from. The refund covers the move out location..I asked what does that refund have to do with the damage that I am left with to my new home. I am informed that the owner will have to call me but they can't say when. Let's see how long this takes. I asked to speak to the owner day one...this has been ongoing since June 6, 2016. It seems that the owner may run a tight ship but the few people that I have an had the interaction with do not represent well. First impressions are everything and I believe that you are who you have chosen to represent you. My husband is a 20+ year Army Veteran and we have encountered numerous relocation's (overseas and back,with no damages) but never had an experience such as this and only moved within town. Also, did I mention one of the movers asked where was his tip?!
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