I'm a huge fan of baked bear and always have been. However, this location is not the best. While the ice cream is delicious as always, the employees were like zombies. Not friendly and looked like they all hate their job. A smile from at least one of them would have made my experience a lot better. We came on a Sunday around 5, so a pretty busy time. It is also hard to eat without seating, but that wasn't a huge problem since we found a nearby bench.