I ordered a Cold Brew and have been waiting for over 5 minutes. There is no one in line and 6 staff walking around. It is really a joke since cold brew is already Brewed!!!! Wow service is simply the worst I have ever experienced. Still waiting. Amazing that the cashier who took my order ended up pouring cold brew into a pitcher that just sat there full. Imagine the concept that she could have poured mine into a cup and served me!