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  • I wrote this review right after I had bought my bike. I would like to update to reflect further experiences I've had with BBB. So, first of all, one of the shifters on my bike turned out to be defective (not super-unusual for the Shimano short-reach shifters, also totally not the shop's fault -- these things happen). Since it was covered under warranty, BBB switched it out for a new set of shifters, at no cost to me. I had my bike back in a couple days, no muss no fuss. My husband got a used road bike from Craigslist, and we brought it in for a tuneup. The bike had several things wrong with it, due to a shoddy assembly job, and BBB basically took the entire bike apart and rebuilt it, cleaning it and replacing various worn-out bits. I can't remember the total cost of this, but it was under $100. I would totally recommend BBB, due to their general awesomeness. I haven't had any of the tuneup-related woes that other people have had with this shop, even when bringing in a bike that I haven't bought there.
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