After going back a second time, I'm still impressed with Ethan. I like to take photos of cuts that I like and explain what aspects I like about them. Ethan is always very attentive to what I tell him.
After my last cut I decided I wanted to change my bangs after I got home. I called and they told me to just drop by anytime and he'd take care of me. When I stopped by it took him approximately 2 minutes to do what I wanted, and there was no charge.
I'll admit the cuts are pricey - $65. Also, sometimes I feel there are some subtle finishing touches that are missing, but overall, I'm pleased.