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| - Terrible, terrible customer service! I was running late for my appointment because I took a wrong turn getting there. The secretary called, and I explained what was going on. She said sure no problem, see you soon. I arrived 6 minutes late, and when I walked in that same secretary told me I couldn't be seen that day because I was late!! What horrible customer service to waste someone's time like that. I had already been to see him once, and they pushed a lot of their natural supplements, and red light therapy. I tried both, the supplements did not help, and I assumed the red light therapy should actually have infrared light!? It was just a sauna! Terrible place! Don't waste your time, or money.
The cancellation times you're referring to were because my father had several strokes and ended up in the hospital with complications. Your office knew this when I cancelled, and rescheduled. Since you can't plan a stroke around your appointments it was inevitable that I had to cancel late. HOWEVER, the part that bothered me was me having a conversation with the secretary telling her where I was since I took a wrong turn. The secretary said "No problem, see you soon". I walked into the office minutes later and was told to go home. THAT is my problem, and I'll stand behind my review to say that's TERRIBLE customer service!!
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