When you let high schoolers run your store and the kid behind the register is more concerned with flirting with girls than doing his job by actually taking an order or better yet making the order of the people in front of me. The rewards screen was down and the kid told me my total, after I he repeat my order because he was eyeing the girl he was flirting with, I advised him I had a reward I needed to use. He then look confused and lost that I wanted to use my reward and he would have had to ring me up all over again on the other register. I walked out. Sadly I was super craving Jamba for my lunch break and will now have to wait and drive out of my way after work to a more professional location hopefully.