I am a long time fan of Macayos since I first ate at one in Mesa 1999. This visit was disappointing. No one acknowledged us as we walked in. We walker in to bar area and I went searching for hostess. We asked if we could sit outside, she said yes and she would bring us menus and plates. We waited 8 min and she never came. We walked back in and sat at the bar, (hostess was standing around chatting). The bartender was the saving grace for our visit. He Seemed to be juggling bartending and helping the servers wait in the few tables there. A customer actually came to the bar to order refill/drinks bc she hadn't seen her waitress in so long. Food tastes great. Good job to the bartender. Hope the rest of staff appreciates him