I do like the fact that everything is done by hand. I don't mind paying for a service.But,I have two issues with this place. its always a looooooong wait..i mean ridiculous,last time i was in there i came in clean shavin and left with a santa clause beard. I wouldn't even mind paying more if it meant i could have my car back to me before the next ice age. The other issue i have is they dont give rain checks..i had my car done cost me 50 bucks and the next day it rained. no one can control the weather however,for 25 bucks i could have my car done in 30 minutes with a rain check at a car wash and even if it rained and they didnt allow rain checks i could get a second wash for the price of the one. Bottom line is i hate waiting that long and with no rain checks it just means i will use them very rarely if at all. They do a very nice job on the car.