This is our first year buying a live Christmas tree as a family and we were really looking forward to the experience. The guys that were helping us were helpful and told us that they will deliver the tree for free. As we were about to pay for the tree, some dude that came out of no where said that the delivery is not free. I don't know where he came from and he didn't help us at all the whole time. I think he was lurking near the cashier stand. The guys that helped us throughout the entire thing looked apologetic. So we decided to stuff the Christmas tree in our trunk and through our back seat. Hopefully if you guys decide to try them anyway that you'll have a better experience.