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| - I was very excited to try this restaurant after my husband hosted a business dinner there and brought home some delicious leftovers. I had heard from a few friends that the food was great, but the service was not up to par. We decided to give it a go anyway.
We went on Friday night at 7, and it was not overly busy. The restaurant itself is very visually appealing. It's very open and I loved the decor. There are large windows everywhere and the kitchen is visible through windows that divide the dining room from the kitchen. They had live music which was great. We sat at the bar first and ordered 2 of the specialty cocktails. It took 3 bartenders about 10 minutes to bring the first cocktail, which was mine, and then my husbands drink took about another 10 minutes. Apparently, only one bartender (the one working the service well) was able to make my husbands drink so we had to wait until she was available to make it. It was a fall "yam" old fashioned. When she poured the drink into a martini glass from the shaker, right in front of us at the bar, the drink looked short and she shook the shaker very hard to get every last drop out, which made a little mess and spilled some of the drink on the bar. None of the 3 bartenders were engaging or friendly.
We went to the dining room next to have dinner. Our server greeted us quickly and went over the specials. There were only 2 specials, a truffle risotto and an au gratin potato side dish, which our server had to read from his notes to tell us about. I thought maybe he might be new and didn't mind this, but I did think it a little odd considering all of the other fine dining restaurants and even more casual places I have been too where servers have memorized 6 or 7 specials. This didn't hinder my experience though. When our server came back to take our order, we had decided on our appetizers but were still debating on our entrees, so I asked him if he could please put in our app order and then come back in a few minutes so we could decide on our entrees. He got a little spastic and said, "I'm trying to not send too many tickets to the kitchen and I want to put your order in all on one ticket so I don't want to put your appetizer in without your entree". My husband and I were both dumbfounded when he said this. I have never been to a restaurant where a server acted this way and started to ramble about kitchen tickets to me. We felt pressured to decide on our entrees immediately and aggravated that he rushed our decision. Ultimately, it was because he was too lazy to have to worry about entering the the second course of our meal at a later time which would require him watching our appetizer progress and timing when to fire our second course to ensure a good flow for our dinner. The appetizers were both very good. The corn chowder and the burrata with figs were delicious. The bread with salted butter they brought was also delicious. What ruined our experience the most was when our entrees came out before we were even finished enjoying our appetizers. I was in the restroom and my husband had to hurry up and finish the apps so they could take the plates and serve us our dinner. I still had half a glass of white wine that I hadn't finished yet and I wanted to order a glass of red to have with my entree, but since the courses were so rushed, I didn't even bother. We like to have a relaxing dinner pace and enjoy each course with wine pairings and this was not an option here. We shared a filet, which was your average filet that you could get at any steak place. The sauces, peppercorn and chimichurri were both very tasty. The Mac and cheese waffle, that was touted as a "must have" by the server and, we were told, was featured on the food network, was disappointing. It was very dry and basically tasted like cheesy, toasted bread. The other side we had was the mushrooms, which were very tasty. The best part of the meal, by far was the dessert. The creme brûlée donuts are to die for! Absolutely delicious! We talked to both the server and the manager about the issues we had and they were both very apologetic about the rushed pace of our meal. They sent a dessert because it was our anniversary. It was the lemon meringue tart. We both had a taste and it was good. However, we already ordered the dessert we really wanted, the donuts, and did not need another one as we were already very full. In my opinion, they should have comped the dessert of our choice if that's what they were planning to do, instead of sending out something we didn't want and were unable to eat. I did appreciate that they did send something and that they were apologetic about our concerns. I would try this restaurant again as I think the chef is very creative and the food is good. The ambiance is great too. They just need to improve the level of skill and customer service of their staff to bring it up to par with the food quality.
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