| rev:text
| - ---UPDATE---
After posting my original 2 star review regarding a poor experience and deceptive billing practices, I was contacted by the owner. She offered to refund my meal if I emailed her my details to her @aol.com email address. I did as requested on 3/28/18. I never received a response from Pam and even reached out to her here on Yelp. I have found that restaurant managers/owners will respond on Yelp so that everyone can see that they care...only to never live up to their promises of rectifying an issue that occurred at their establishment. Unfortunately Pamela's is one of those businesses. I have now updated my review to 1 star and will never eat at Pamela's when I visit the burgh.
---ORIGINAL REVIEW---
I have given this diner 4 star reviews in the past. This time however I was very disappointed. We had 3 in our party. They ordered 2 eggs over easy, ham, lyonnaise potatoes, iced tea white toast...and 2 pancakes, potatoes, sausage, and I think possibly 2 eggs with iced tea again. I ordered 2 eggs over easy, potatoes, wheat toast, and sausage, coffee and water.
Their orders came out yet mine was nowhere to be found. They both said that their orders were good as usual. 6 minutes later my plate found its way to our table by someone other than our waiter. The over easy eggs were barely cooked. When I cut into the whites, an obscene amount of clear egg white rolled all over my plate. Not a little bit, I estimate 1/8 of a cup or two tablespoons. Mind you, this was not milky white almost cooked egg whites...it was raw liquid that poured to the edge of the plate. Our waiter was nowhere around nor did he come back to check on my plate after it sauntered out about the time the rest of our party was 75% finished.
I called the lady I thought was in charge to the table. She looked at the eggs and offered to get new ones. I declined since my party was almost finished. I asked that they be removed but I would pay for the potatoes, toast and sausage. I am pretty sure she crossed out the 7.95 order that I initially had and added a 5.95 and 2.95. WHAT?! So take the eggs out and I was charge a la carte for potatoes, toast and sausage and I get charged more because my eggs were raw? The total bill after tax was $27.90. That's obscene.
If management reads this I would love to know why they think this is acceptable. If my math is wrong please let me know and I will update this review. Until then, I am supremely disappointed and mildly pissed.
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