I'm mixed on 3 to 4 stars for this place. Here is why:
The Great:
My server was fabulous. Complete sweet heart and was completely friendly.
She kept a good pace of us never needing anything and being a part of the experience but never made it feel as if she was over doing it or intruding.
Sarah was a great server that night and I am sure if I go back I will request her again. She genuinely seemed to really want this night to go well and did her best to make sure it did.
The Good:
The food was good. Typical melting pot. I was disappointed that the big night out menu had no vegetarian option. That was really irritating but we moved past it and went with the Spinach Artichoke fondue, California salad (with sharp cheddar instead of the Gorgonzola) split of the vegetarian entree, and a custom mix of the dark & milk chocolate fondue with assorted flavors we chose. My mom was more impressed with the entree than the fondue which is sad for a fondue restaurant.
The Not So Awesome:
Where we were sat we had people buzzing by us all the time, it was close to the kitchen. I remember comparing it to feeling as if we were seated in a hallway. Which, to be honest it seems like there is a lot seating that would feel that way.
As I mentioned earlier the vegetarian option was rather limited and I was disappointed in their lack of foresight with the Big Night Out Menu not having any vegetarian option. From what I've seen before from this place this isn't a typical and they usually have an option to turn the big night vegetarian if you wish. I don't know what happened this time, but bummer for our entire table.
Also, its not the easiest place to find. Go take a drive around the building after turning right in the first available turn in point and on the other it mentions the melting pot's entrance is around the corner.
To sum it up, honestly I believe I would have had a much less enjoyable time if it wasn't for the shining service of our server. If she had been someone else and not been so good at her job I probably would have been rating this place lower because the atmosphere was just ok with our seating, the food selection was much more limited that normal and what I had expected. I'm not saying I'll never go back, but if/when I do I'll be making sure to reserve a table in her section to ensure my dining experience goes well.